RT: Terms and Conditions Box vs Zendesk: Which Is Better for Shopify? (2026)
Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.
RT: Terms and Conditions Box
Add a terms and conditions checkbox to the cart page, so customers will be required to tick it before proceeding to checkout. If a customer doesn't...
View detailsZendesk
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...
View detailsFrequently Asked Questions
Which is better: RT: Terms and Conditions Box or Zendesk?
Based on our analysis, RT: Terms and Conditions Box comes out ahead. RT: Terms and Conditions Box has a higher rating (5.0 vs 3.2), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.
Is RT: Terms and Conditions Box or Zendesk more affordable?
RT: Terms and Conditions Box is more affordable as it offers a free plan. Zendesk starts at $19/month with no free tier available.
Which app do more Shopify stores use: RT: Terms and Conditions Box or Zendesk?
Both RT: Terms and Conditions Box and Zendesk have similar adoption rates (0%) among top Shopify stores. RT: Terms and Conditions Box has 449 reviews while Zendesk has 180 reviews.
The Verdict
Based on our analysis, RT: Terms and Conditions Box comes out ahead on more metrics.
Choose RT: Terms and Conditions Box if:
- • You prioritize higher ratings
- • You want lower starting prices
- • You need a free plan
- • Add a terms and conditions checkbox to the cart page, so customers will be required to tick it before proceeding to checkout. If a customer doesn't...
Choose Zendesk if:
- • This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...
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Learn More About RT: Terms and Conditions Box
Learn More About Zendesk
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