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Zendesk

14-day trial

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

3.2(180 reviews)
|by Zendesk|Updated 3w ago
0%
of top stores use this app
2.46%
Overall adoption
enterprise
Typical store tier
View in App Store Apps Used With ZendeskView stores using Zendesk →

About Zendesk

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Is Zendesk Worth It?

Evaluate Carefully

Zendesk has a 3.2/5 rating with 0% adoption among top stores. Compare it carefully against alternatives before committing.

Usage Insights

Who uses Zendesk? Data from 2,394 detected stores.

Revenue Distribution

Across 2,394 detected stores

Top Industries

Industries using Zendesk

Who Uses Zendesk

Based on 2,394 stores in our database: 4% are enterprise-level stores ($10M+ revenue), and most common in apparel and beauty & fitness.

Browse stores using Zendesk

Pricing Plans

$55 / month
Free
    Most Popular
    $89 / month
    Free
      $115 / month
      Free
        $150 / month
        Free

          Commonly Used With

          Apps frequently installed alongside Zendesk by successful stores

          Klaviyo icon
          Klaviyo
          64% of stores using Zendesk also use this
          64%
          co-occurrence
          Shop icon
          Shop
          29% of stores using Zendesk also use this
          29%
          co-occurrence
          Yotpo icon
          Yotpo
          28% of stores using Zendesk also use this
          28%
          co-occurrence
          Geolocation icon
          Geolocation
          28% of stores using Zendesk also use this
          28%
          co-occurrence
          TrustShop: Product Reviews icon
          TrustShop: Product Reviews
          26% of stores using Zendesk also use this
          26%
          co-occurrence
          View full stack analysis for Zendesk

          Popular Live Chat Comparisons

          Zendesk vs GorgiasZendesk vs TidioGorgias vs Tidio

          Frequently Asked Questions

          How much does Zendesk cost?

          Zendesk starts at $19/month. A 14-day free trial is available to test the app before committing.

          Does Zendesk have a free plan or trial?

          Zendesk doesn't have a permanent free plan, but offers a 14-day free trial so you can test all features before subscribing.

          How popular is Zendesk among Shopify stores?

          Zendesk is used by 0% of top-performing Shopify stores, making it one of the most widely adopted live chat apps. It has a 3.2/5 rating from 180 reviews on the Shopify App Store.

          Is Zendesk good for small Shopify stores?

          Zendesk is most commonly adopted by large enterprise stores generating $10M+ in annual revenue, based on real usage data from our store database. Smaller stores can still use it, but should compare pricing carefully as costs often scale with revenue or order volume.

          What apps work well with Zendesk?

          The most commonly paired apps with Zendesk are Klaviyo (64%), Shop (29%), Yotpo (28%). These combinations are based on real co-occurrence data from live Shopify stores.

          Zendesk vs Gorgias: which should I choose?

          Zendesk (0% adoption, 3.2/5) and Gorgias (0% adoption, 4.4/5) are closely matched. Zendesk has a adoption advantage while Gorgias leads on ratings. Trial both if possible.

          Explore More

          Popular in ApparelPopular in Beauty & FitnessPopular in Home & GardenAll Live Chat appsDetailed pricing breakdownIntegrations

          App Details

          Category
          Live Chat
          Pricing
          paid
          Free Trial
          14 days
          Best For
          enterprise stores

          Tags

          helpdeskticketingenterprisesupport

          Alternatives

          Gorgias icon
          Gorgias
          0% adoption
          Compare
          Tidio icon
          Tidio
          0% adoption
          Compare
          See all alternatives
          Need help implementing?

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