Zendesk
Free plan14-day trialThis app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...
About Zendesk
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...
Is Zendesk Worth It?
Worth TryingZendesk has a strong 4.7/5 rating but hasn't yet reached dominant market share. Worth evaluating against alternatives for your specific needs.
Usage Insights
Who uses Zendesk? Data from 2,394 detected stores.
Revenue Distribution
Across 2,394 detected stores
Top Industries
Industries using Zendesk
Who Uses Zendesk
Based on 2,394 stores in our database: 4% are enterprise-level stores ($10M+ revenue), and most common in apparel and beauty & fitness.
Browse stores using ZendeskPricing Plans
Commonly Used With
Apps frequently installed alongside Zendesk by successful stores
Popular Multi-channel Comparisons
Frequently Asked Questions
How much does Zendesk cost?
Zendesk offers a free plan. Paid plans start at $55/month. A 14-day free trial is available to test the app before committing.
Does Zendesk have a free plan or trial?
Yes, Zendesk offers both a free plan and a 14-day free trial for paid plans. You can start with the free tier and upgrade when you need more features.
How popular is Zendesk among Shopify stores?
Zendesk is used by 4.59% of top-performing Shopify stores, making it one of the most widely adopted multi-channel apps. It has a 4.7/5 rating from 1,214 reviews on the Shopify App Store.
Is Zendesk good for small Shopify stores?
Zendesk is most commonly adopted by large enterprise stores generating $10M+ in annual revenue, based on real usage data from our store database. Smaller stores can still use it, but should compare pricing carefully as costs often scale with revenue or order volume.
What apps work well with Zendesk?
The most commonly paired apps with Zendesk are Klaviyo (64%), Shop (29%), Yotpo (28%). These combinations are based on real co-occurrence data from live Shopify stores.
Zendesk vs TrustShop: Product Reviews: which should I choose?
TrustShop: Product Reviews has an edge with 23.08% top-store adoption vs Zendesk's 4.59%, and a 4.9/5 rating vs 4.7/5. Compare both carefully for your specific requirements.
App Details
- Category
- Multi-channel
- Pricing
- freemium
- Free Trial
- 14 days
- Best For
- enterprise stores
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