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Sesami Booking App vs Zendesk: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Multi-channel app for your store.

Sesami Booking App wins on more metrics
Sesami Booking App icon

Sesami Booking App

Bookings for services, events, & classes online & in-store. Industries retail shopping assistance, spa, hair salon, fashion styling, tutoring, consult

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VS
Zendesk icon

Zendesk

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

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Sesami Booking App
Metric
Zendesk
4.9
Rating
4.7
467
Reviews
1,214
—
Top Store Adoption
4.59%
Yes
Free Plan
Yes
$19
Starting Price
$55
$299
Max Price
$150
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Sesami Booking App or Zendesk?

Based on our analysis, Sesami Booking App comes out ahead. Sesami Booking App has a higher rating (4.9 vs 4.7). However, the best choice depends on your specific needs, budget, and store requirements.

Is Sesami Booking App or Zendesk more affordable?

Both Sesami Booking App and Zendesk offer free plans, making them accessible for stores on a budget. Sesami Booking App starts at $19/month for paid plans, while Zendesk starts at $55/month.

Which app do more Shopify stores use: Sesami Booking App or Zendesk?

Zendesk has higher adoption among top-performing Shopify stores at 4.59%, compared to Sesami Booking App's 0%. Zendesk also has 1,214 reviews vs Sesami Booking App's 467 reviews.

The Verdict

Based on our analysis, Sesami Booking App comes out ahead on more metrics.

Choose Sesami Booking App if:

  • • You prioritize higher ratings
  • • You want lower starting prices
  • • Bookings for services, events, & classes online & in-store. Industries retail shopping assistance, spa, hair salon, fashion styling, tutoring, consult

Choose Zendesk if:

  • • You want what top stores use
  • • This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

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