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Apps/Compare/microsoft-advertising vs Zendesk

microsoft-advertising vs Zendesk: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.

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microsoft-advertising

With the Microsoft Channel app, Shopify merchants can now easily connect with millions of people at the intersection of work and life on the Micros...

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VS
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Zendesk

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

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microsoft-advertising
Metric
Zendesk
-
Rating
3.2
0
Reviews
180
0%
Top Store Adoption
0%
No
Free Plan
No
-
Starting Price
$19
-
Max Price
$249
No
Free Trial
Yes

Frequently Asked Questions

Which is better: microsoft-advertising or Zendesk?

Both microsoft-advertising and Zendesk are strong choices for Shopify. They have similar ratings and adoption rates, so your choice should depend on your specific needs, budget, and the features most important to your store.

Is microsoft-advertising or Zendesk more affordable?

microsoft-advertising is more affordable, starting at $0/month compared to Zendesk's $19/month. Neither offers a free plan.

Which app do more Shopify stores use: microsoft-advertising or Zendesk?

Both microsoft-advertising and Zendesk have similar adoption rates (0%) among top Shopify stores. microsoft-advertising has 0 reviews while Zendesk has 180 reviews.

The Verdict

Both apps are evenly matched. Your choice should depend on your specific needs and preferences.

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