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Apps/Compare/TrustedSite ‑ Trust Badges vs Zendesk

TrustedSite ‑ Trust Badges vs Zendesk: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.

TrustedSite ‑ Trust Badges wins on more metrics
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TrustedSite ‑ Trust Badges

Earn certifications and display TrustedSite trustmarks throughout your site to show visitors they can trust your business. Formerly McAfee SECURE.

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VS
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Zendesk

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

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TrustedSite ‑ Trust Badges
Metric
Zendesk
5.0
Rating
3.2
604
Reviews
180
0%
Top Store Adoption
0%
Yes
Free Plan
No
-
Starting Price
$19
-
Max Price
$249
No
Free Trial
Yes

Frequently Asked Questions

Which is better: TrustedSite ‑ Trust Badges or Zendesk?

Based on our analysis, TrustedSite ‑ Trust Badges comes out ahead. TrustedSite ‑ Trust Badges has a higher rating (5.0 vs 3.2), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.

Is TrustedSite ‑ Trust Badges or Zendesk more affordable?

TrustedSite ‑ Trust Badges is more affordable as it offers a free plan. Zendesk starts at $19/month with no free tier available.

Which app do more Shopify stores use: TrustedSite ‑ Trust Badges or Zendesk?

Both TrustedSite ‑ Trust Badges and Zendesk have similar adoption rates (0%) among top Shopify stores. TrustedSite ‑ Trust Badges has 604 reviews while Zendesk has 180 reviews.

The Verdict

Based on our analysis, TrustedSite ‑ Trust Badges comes out ahead on more metrics.

Choose TrustedSite ‑ Trust Badges if:

  • • You prioritize higher ratings
  • • You want lower starting prices
  • • You need a free plan
  • Earn certifications and display TrustedSite trustmarks throughout your site to show visitors they can trust your business. Formerly McAfee SECURE.

Choose Zendesk if:

  • This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

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