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Loop Subscriptions App vs Zendesk: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Multi-channel app for your store.

Loop Subscriptions App wins on more metrics
Loop Subscriptions App icon

Loop Subscriptions App

Loop is a subscription app built to grow subscriber LTV with bundles, cancel flows, and a portal that boosts retention across the entire subscription

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VS
Zendesk icon

Zendesk

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

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Loop Subscriptions App
Metric
Zendesk
4.8
Rating
4.7
2,428
Reviews
1,214
Top Store Adoption
4.59%
Yes
Free Plan
Yes
$99
Starting Price
$55
$399
Max Price
$150
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Loop Subscriptions App or Zendesk?

Based on our analysis, Loop Subscriptions App comes out ahead. Loop Subscriptions App has a higher rating (4.8 vs 4.7). However, the best choice depends on your specific needs, budget, and store requirements.

Is Loop Subscriptions App or Zendesk more affordable?

Both Loop Subscriptions App and Zendesk offer free plans, making them accessible for stores on a budget. Loop Subscriptions App starts at $99/month for paid plans, while Zendesk starts at $55/month.

Which app do more Shopify stores use: Loop Subscriptions App or Zendesk?

Zendesk has higher adoption among top-performing Shopify stores at 4.59%, compared to Loop Subscriptions App's 0%. Zendesk also has 1,214 reviews vs Loop Subscriptions App's 2,428 reviews.

The Verdict

Based on our analysis, Loop Subscriptions App comes out ahead on more metrics.

Choose Loop Subscriptions App if:

  • • You prioritize higher ratings
  • Loop is a subscription app built to grow subscriber LTV with bundles, cancel flows, and a portal that boosts retention across the entire subscription

Choose Zendesk if:

  • • You want lower starting prices
  • • You want what top stores use
  • This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

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