VS
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Zendesk
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...
View detailsKlaviyo
Metric
Zendesk
4.6
Rating
3.2
2,800
Reviews
180
0%
Top Store Adoption
0%
Yes
Free Plan
No
$0
Starting Price
$19
$2000
Max Price
$249
No
Free Trial
Yes
Frequently Asked Questions
Which is better: Klaviyo or Zendesk?
Based on our analysis, Klaviyo comes out ahead. Klaviyo has a higher rating (4.6 vs 3.2), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.
Is Klaviyo or Zendesk more affordable?
Klaviyo is more affordable as it offers a free plan. Zendesk starts at $19/month with no free tier available.
Which app do more Shopify stores use: Klaviyo or Zendesk?
Both Klaviyo and Zendesk have similar adoption rates (0%) among top Shopify stores. Klaviyo has 2,800 reviews while Zendesk has 180 reviews.
The Verdict
Based on our analysis, Klaviyo comes out ahead on more metrics.
Choose Klaviyo if:
- • You prioritize higher ratings
- • You want lower starting prices
- • You need a free plan
- • Email, SMS, and more — owned marketing channels for ecommerce growth
Choose Zendesk if:
- • This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...
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