VS
Z
Zendesk
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...
View detailsGorgias
Metric
Zendesk
4.4
Rating
3.2
720
Reviews
180
0%
Top Store Adoption
0%
No
Free Plan
No
$10
Starting Price
$19
$900
Max Price
$249
Yes
Free Trial
Yes
Frequently Asked Questions
Which is better: Gorgias or Zendesk?
Based on our analysis, Gorgias comes out ahead. Gorgias has a higher rating (4.4 vs 3.2). However, the best choice depends on your specific needs, budget, and store requirements.
Is Gorgias or Zendesk more affordable?
Gorgias is more affordable, starting at $10/month compared to Zendesk's $19/month. Neither offers a free plan.
Which app do more Shopify stores use: Gorgias or Zendesk?
Both Gorgias and Zendesk have similar adoption rates (0%) among top Shopify stores. Gorgias has 720 reviews while Zendesk has 180 reviews.
The Verdict
Based on our analysis, Gorgias comes out ahead on more metrics.
Choose Gorgias if:
- • You prioritize higher ratings
- • You want lower starting prices
- • Customer support helpdesk that turns your support into a profit center
Choose Zendesk if:
- • This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...
Other Live Chat Comparisons
Learn More About Gorgias
Learn More About Zendesk
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