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Gorgias

7-day trial

Customer support helpdesk that turns your support into a profit center

4.4(720 reviews)
|by Gorgias|Updated 3w ago
8.1%
of top stores use this app
3.94%
Overall adoption
enterprise
Typical store tier

About Gorgias

Customer support helpdesk that turns your support into a profit center

Is Gorgias Worth It?

Recommended

With a 4.4/5 rating and 8.1% adoption among top-performing stores, Gorgias earns solid marks. A reliable pick for most use cases.

Usage Insights

Who uses Gorgias? Data from 4,223 detected stores.

Revenue Distribution

Across 4,223 detected stores

Top Industries

Industries using Gorgias

Who Uses Gorgias

Based on 4,223 stores in our database: 2% are enterprise-level stores ($10M+ revenue), and most common in apparel and beauty & fitness.

Browse stores using Gorgias

Popular Live Chat Comparisons

Frequently Asked Questions

How much does Gorgias cost?

Gorgias starts at $10/month. A 7-day free trial is available to test the app before committing.

Does Gorgias have a free plan or trial?

Gorgias doesn't have a permanent free plan, but offers a 7-day free trial so you can test all features before subscribing.

How popular is Gorgias among Shopify stores?

Gorgias is used by 8.1% of top-performing Shopify stores, making it one of the most widely adopted live chat apps. It has a 4.4/5 rating from 720 reviews on the Shopify App Store.

Is Gorgias good for small Shopify stores?

Gorgias is most commonly adopted by large enterprise stores generating $10M+ in annual revenue, based on real usage data from our store database. Smaller stores can still use it, but should compare pricing carefully as costs often scale with revenue or order volume.

What apps work well with Gorgias?

The most commonly paired apps with Gorgias are Klaviyo (66%), Shop (27%), Yotpo (27%). These combinations are based on real co-occurrence data from live Shopify stores.

Gorgias vs Tidio: which should I choose?

Gorgias (8.1% adoption, 4.4/5) and Tidio (2.68% adoption, 4.7/5) are closely matched. Gorgias has a adoption advantage while Tidio leads on ratings. Trial both if possible.

App Details

Category
Live Chat
Pricing
paid
Free Trial
7 days
Best For
enterprise stores

Tags

helpdesklive chatsupportticketing
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