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Gorgias vs PTT: POS Time Tracker: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.

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Gorgias

Customer support helpdesk that turns your support into a profit center

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VS
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PTT: POS Time Tracker

POS Time Tracker is an easy-to-use time-tracking app built into Shopify POS and Shopify Admin. Staff can clock in and out directly from any Shopify PO

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Gorgias
Metric
PTT: POS Time Tracker
4.4
Rating
3.7
720
Reviews
11
0%
Top Store Adoption
0%
No
Free Plan
Yes
$10
Starting Price
$1
$900
Max Price
$440
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Gorgias or PTT: POS Time Tracker?

Both Gorgias and PTT: POS Time Tracker are strong choices for Live Chat. They have similar ratings and adoption rates, so your choice should depend on your specific needs, budget, and the features most important to your store.

Is Gorgias or PTT: POS Time Tracker more affordable?

PTT: POS Time Tracker is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.

Which app do more Shopify stores use: Gorgias or PTT: POS Time Tracker?

Both Gorgias and PTT: POS Time Tracker have similar adoption rates (0%) among top Shopify stores. Gorgias has 720 reviews while PTT: POS Time Tracker has 11 reviews.

The Verdict

Both apps are evenly matched. Your choice should depend on your specific needs and preferences.

Other Live Chat Comparisons

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Learn More About Gorgias

Gorgias Details & FeaturesGorgias AlternativesApps Used With GorgiasStores Using Gorgias

Learn More About PTT: POS Time Tracker

PTT: POS Time Tracker Details & FeaturesPTT: POS Time Tracker AlternativesApps Used With PTT: POS Time TrackerStores Using PTT: POS Time Tracker

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