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Apps/Compare/Gorgias vs StatusPro ‑ Order Status

Gorgias vs StatusPro ‑ Order Status: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.

StatusPro ‑ Order Status wins on more metrics
G

Gorgias

Customer support helpdesk that turns your support into a profit center

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VS
S

StatusPro ‑ Order Status

Reduce support tickets and improve customer satisfaction by keeping customers informed of their order status, with custom statuses that apply to your

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Gorgias
Metric
StatusPro ‑ Order Status
4.4
Rating
5.0
720
Reviews
149
0%
Top Store Adoption
0%
No
Free Plan
Yes
$10
Starting Price
$9
$900
Max Price
$99
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Gorgias or StatusPro ‑ Order Status?

Based on our analysis, StatusPro ‑ Order Status comes out ahead. StatusPro ‑ Order Status has a higher rating (5.0 vs 4.4), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.

Is Gorgias or StatusPro ‑ Order Status more affordable?

StatusPro ‑ Order Status is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.

Which app do more Shopify stores use: Gorgias or StatusPro ‑ Order Status?

Both Gorgias and StatusPro ‑ Order Status have similar adoption rates (0%) among top Shopify stores. Gorgias has 720 reviews while StatusPro ‑ Order Status has 149 reviews.

The Verdict

Based on our analysis, StatusPro ‑ Order Status comes out ahead on more metrics.

Choose Gorgias if:

  • Customer support helpdesk that turns your support into a profit center

Choose StatusPro ‑ Order Status if:

  • • You prioritize higher ratings
  • • You want lower starting prices
  • • You need a free plan
  • Reduce support tickets and improve customer satisfaction by keeping customers informed of their order status, with custom statuses that apply to your

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