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Gorgias vs Scriberr: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.

Scriberr wins on more metrics
G

Gorgias

Customer support helpdesk that turns your support into a profit center

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VS
S

Scriberr

Keep notes, contacts, and important store information organized in one place. Built for teams who manage stores and need shared context.

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Gorgias
Metric
Scriberr
4.4
Rating
4.8
720
Reviews
594
0%
Top Store Adoption
-
No
Free Plan
Yes
$10
Starting Price
$5
$900
Max Price
$5
Yes
Free Trial
No

Frequently Asked Questions

Which is better: Gorgias or Scriberr?

Based on our analysis, Scriberr comes out ahead. Scriberr has a higher rating (4.8 vs 4.4), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.

Is Gorgias or Scriberr more affordable?

Scriberr is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.

Which app do more Shopify stores use: Gorgias or Scriberr?

Both Gorgias and Scriberr have similar adoption rates (0%) among top Shopify stores. Gorgias has 720 reviews while Scriberr has 594 reviews.

The Verdict

Based on our analysis, Scriberr comes out ahead on more metrics.

Choose Gorgias if:

  • Customer support helpdesk that turns your support into a profit center

Choose Scriberr if:

  • • You prioritize higher ratings
  • • You want lower starting prices
  • • You need a free plan
  • Keep notes, contacts, and important store information organized in one place. Built for teams who manage stores and need shared context.

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