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Gorgias vs ClickPost Returns & Exchanges: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.

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Gorgias

Customer support helpdesk that turns your support into a profit center

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VS
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ClickPost Returns & Exchanges

Manage your order returns and exchanges with a self-serve return portal for your customers. Free plan with up to 25 requests free per month.

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Gorgias
Metric
ClickPost Returns & Exchanges
4.4
Rating
3.8
720
Reviews
20
0%
Top Store Adoption
-
No
Free Plan
Yes
$10
Starting Price
$0.35
$900
Max Price
$700
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Gorgias or ClickPost Returns & Exchanges?

Both Gorgias and ClickPost Returns & Exchanges are strong choices for Live Chat. They have similar ratings and adoption rates, so your choice should depend on your specific needs, budget, and the features most important to your store.

Is Gorgias or ClickPost Returns & Exchanges more affordable?

ClickPost Returns & Exchanges is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.

Which app do more Shopify stores use: Gorgias or ClickPost Returns & Exchanges?

Both Gorgias and ClickPost Returns & Exchanges have similar adoption rates (0%) among top Shopify stores. Gorgias has 720 reviews while ClickPost Returns & Exchanges has 20 reviews.

The Verdict

Both apps are evenly matched. Your choice should depend on your specific needs and preferences.

Other Live Chat Comparisons

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Learn More About Gorgias

Gorgias Details & FeaturesGorgias AlternativesApps Used With GorgiasStores Using Gorgias

Learn More About ClickPost Returns & Exchanges

ClickPost Returns & Exchanges Details & FeaturesClickPost Returns & Exchanges AlternativesApps Used With ClickPost Returns & ExchangesStores Using ClickPost Returns & Exchanges

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