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Google Reviews by Reputon vs Zendesk: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Multi-channel app for your store.

Google Reviews by Reputon wins on more metrics
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Google Reviews by Reputon

Import Google reviews to Shopify, collect new testimonials at checkout & reply instantly with AI. Build trust, boost SEO and grow sales.

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VS
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Zendesk

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

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Google Reviews by Reputon
Metric
Zendesk
4.9
Rating
4.7
0
Reviews
1,214
Top Store Adoption
4.59%
Yes
Free Plan
Yes
$1
Starting Price
$55
$71.88
Max Price
$150
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Google Reviews by Reputon or Zendesk?

Based on our analysis, Google Reviews by Reputon comes out ahead. Google Reviews by Reputon has a higher rating (4.9 vs 4.7). However, the best choice depends on your specific needs, budget, and store requirements.

Is Google Reviews by Reputon or Zendesk more affordable?

Both Google Reviews by Reputon and Zendesk offer free plans, making them accessible for stores on a budget. Google Reviews by Reputon starts at $1/month for paid plans, while Zendesk starts at $55/month.

Which app do more Shopify stores use: Google Reviews by Reputon or Zendesk?

Zendesk has higher adoption among top-performing Shopify stores at 4.59%, compared to Google Reviews by Reputon's 0%. Zendesk also has 1,214 reviews vs Google Reviews by Reputon's 0 reviews.

The Verdict

Based on our analysis, Google Reviews by Reputon comes out ahead on more metrics.

Choose Google Reviews by Reputon if:

  • • You prioritize higher ratings
  • • You want lower starting prices
  • Import Google reviews to Shopify, collect new testimonials at checkout & reply instantly with AI. Build trust, boost SEO and grow sales.

Choose Zendesk if:

  • • You want what top stores use
  • This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

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