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Apps/Compare/Official Galaxus App vs Zendesk

Official Galaxus App vs Zendesk: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Multi-channel app for your store.

Official Galaxus App wins on more metrics
Official Galaxus App icon

Official Galaxus App

Veröffentliche deine Produkte auf Galaxus, synchronisiere Preise und Lagerbestand und importiere Bestellungen automatisiert in dein Backend.

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VS
Zendesk icon

Zendesk

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

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Official Galaxus App
Metric
Zendesk
4.9
Rating
4.7
4,406
Reviews
1,214
—
Top Store Adoption
4.59%
Yes
Free Plan
Yes
$69
Starting Price
$55
$139
Max Price
$150
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Official Galaxus App or Zendesk?

Based on our analysis, Official Galaxus App comes out ahead. Official Galaxus App has a higher rating (4.9 vs 4.7). However, the best choice depends on your specific needs, budget, and store requirements.

Is Official Galaxus App or Zendesk more affordable?

Both Official Galaxus App and Zendesk offer free plans, making them accessible for stores on a budget. Official Galaxus App starts at $69/month for paid plans, while Zendesk starts at $55/month.

Which app do more Shopify stores use: Official Galaxus App or Zendesk?

Zendesk has higher adoption among top-performing Shopify stores at 4.59%, compared to Official Galaxus App's 0%. Zendesk also has 1,214 reviews vs Official Galaxus App's 4,406 reviews.

The Verdict

Based on our analysis, Official Galaxus App comes out ahead on more metrics.

Choose Official Galaxus App if:

  • • You prioritize higher ratings
  • • Veröffentliche deine Produkte auf Galaxus, synchronisiere Preise und Lagerbestand und importiere Bestellungen automatisiert in dein Backend.

Choose Zendesk if:

  • • You want lower starting prices
  • • You want what top stores use
  • • This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

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