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flow vs Gorgias: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.

flow wins on more metrics
f

flow

Flow makes it easy to build custom workflows to automate marketing, order fulfillment, inventory management, fraud prevention, and more. Boost prod...

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VS
G

Gorgias

Customer support helpdesk that turns your support into a profit center

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flow
Metric
Gorgias
-
Rating
4.4
0
Reviews
720
0%
Top Store Adoption
0%
Yes
Free Plan
No
-
Starting Price
$10
-
Max Price
$900
No
Free Trial
Yes

Frequently Asked Questions

Which is better: flow or Gorgias?

Based on our analysis, flow comes out ahead. flow has a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.

Is flow or Gorgias more affordable?

flow is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.

Which app do more Shopify stores use: flow or Gorgias?

Both flow and Gorgias have similar adoption rates (0%) among top Shopify stores. flow has 0 reviews while Gorgias has 720 reviews.

The Verdict

Based on our analysis, flow comes out ahead on more metrics.

Choose flow if:

  • • You want lower starting prices
  • • You need a free plan
  • Flow makes it easy to build custom workflows to automate marketing, order fulfillment, inventory management, fraud prevention, and more. Boost prod...

Choose Gorgias if:

  • • You prioritize higher ratings
  • Customer support helpdesk that turns your support into a profit center

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