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Infinite Product Options vs Gorgias: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.

Infinite Product Options wins on more metrics
I

Infinite Product Options

Infinite options to customize products: add text fields, product bundles, buttons, checkboxes, dropdown menus, date pickers, conditional logic + more.

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VS
G

Gorgias

Customer support helpdesk that turns your support into a profit center

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Infinite Product Options
Metric
Gorgias
4.9
Rating
4.4
1,414
Reviews
720
0%
Top Store Adoption
0%
Yes
Free Plan
No
$12.99
Starting Price
$10
$15
Max Price
$900
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Infinite Product Options or Gorgias?

Based on our analysis, Infinite Product Options comes out ahead. Infinite Product Options has a higher rating (4.9 vs 4.4), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.

Is Infinite Product Options or Gorgias more affordable?

Infinite Product Options is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.

Which app do more Shopify stores use: Infinite Product Options or Gorgias?

Both Infinite Product Options and Gorgias have similar adoption rates (0%) among top Shopify stores. Infinite Product Options has 1,414 reviews while Gorgias has 720 reviews.

The Verdict

Based on our analysis, Infinite Product Options comes out ahead on more metrics.

Choose Infinite Product Options if:

  • • You prioritize higher ratings
  • • You need a free plan
  • Infinite options to customize products: add text fields, product bundles, buttons, checkboxes, dropdown menus, date pickers, conditional logic + more.

Choose Gorgias if:

  • • You want lower starting prices
  • Customer support helpdesk that turns your support into a profit center

Other Live Chat Comparisons

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