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Rewind Backups vs Gorgias: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.

Rewind Backups wins on more metrics
R

Rewind Backups

Automatically back up your Shopify store and quickly restore products, themes, and customer data. Undo unwanted changes with one click.

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VS
G

Gorgias

Customer support helpdesk that turns your support into a profit center

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Rewind Backups
Metric
Gorgias
5.0
Rating
4.4
6,414
Reviews
720
0%
Top Store Adoption
0%
Yes
Free Plan
No
-
Starting Price
$10
-
Max Price
$900
No
Free Trial
Yes

Frequently Asked Questions

Which is better: Rewind Backups or Gorgias?

Based on our analysis, Rewind Backups comes out ahead. Rewind Backups has a higher rating (5.0 vs 4.4), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.

Is Rewind Backups or Gorgias more affordable?

Rewind Backups is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.

Which app do more Shopify stores use: Rewind Backups or Gorgias?

Both Rewind Backups and Gorgias have similar adoption rates (0%) among top Shopify stores. Rewind Backups has 6,414 reviews while Gorgias has 720 reviews.

The Verdict

Based on our analysis, Rewind Backups comes out ahead on more metrics.

Choose Rewind Backups if:

  • • You prioritize higher ratings
  • • You want lower starting prices
  • • You need a free plan
  • Automatically back up your Shopify store and quickly restore products, themes, and customer data. Undo unwanted changes with one click.

Choose Gorgias if:

  • Customer support helpdesk that turns your support into a profit center

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