Zendesk Plans & Pricing
Prices shown are from the Shopify App Store. Verify current pricing before installing.
How Zendesk Pricing Compares
| App | Starting price | Free plan | Trial |
|---|---|---|---|
| Zendesk (this app) | $55/mo | 14d | |
| TrustShop: Product Reviews | $9.9/mo | 7d | |
| Shop | Free | — | |
| Instafeed ‑ Instagram Feed | $8/mo | 7d | |
| Mailchimp Email SMS Marketing | $13/mo | — | |
| Amp: Back in Stock & PreOrder+ | $0.01/mo | 14d |
Starting prices shown. Check each app's current pricing before making a decision.
Zendesk Pricing FAQ
How much does Zendesk cost?
Zendesk starts at $55/month and goes up to $150/month. A free plan is available with limited features. New stores get a 14-day free trial.
Does Zendesk have a free plan?
Yes. Zendesk offers a free plan. Upgrade to a paid plan when you need additional features or higher limits.
Does Zendesk offer a free trial?
Yes. Zendesk offers a 14-day free trial on all paid plans. No credit card is typically required to start. The trial gives you full access to paid features so you can evaluate ROI before subscribing.
Is Zendesk worth the price?
4.59% of top-performing Shopify stores use Zendesk, suggesting the ROI justifies the cost for many merchants. For Multi-channel apps, the typical ROI benchmark is 3–5× monthly spend in additional revenue or time saved. Start with the free plan or the 14-day trial and upgrade as your store grows.
How does Zendesk pricing compare to alternatives?
Zendesk alternatives in the Multi-channel include TrustShop: Product Reviews, Shop, Instafeed ‑ Instagram Feed. Compare their pricing on the Zendesk alternatives page to find the best fit for your budget and feature requirements.