Zendesk Plans & Pricing
Prices shown are from the Shopify App Store. Verify current pricing before installing.
How Zendesk Pricing Compares
Starting prices shown. Check each app's current pricing before making a decision.
Zendesk Pricing FAQ
How much does Zendesk cost?
Zendesk starts at $19/month and goes up to $249/month. New stores get a 14-day free trial.
Does Zendesk have a free plan?
No. Zendesk does not offer a permanent free plan. A 14-day free trial is available so you can test the app before committing.
Does Zendesk offer a free trial?
Yes. Zendesk offers a 14-day free trial on all paid plans. No credit card is typically required to start. The trial gives you full access to paid features so you can evaluate ROI before subscribing.
Is Zendesk worth the price?
Zendesk, suggesting the ROI justifies the cost for many merchants. For Live Chat apps, the typical ROI benchmark is 3–5× monthly spend in additional revenue or time saved. Start with the 14-day trial and upgrade as your store grows.
How does Zendesk pricing compare to alternatives?
Zendesk alternatives in the Live Chat include Gorgias, Tidio. Compare their pricing on the Zendesk alternatives page to find the best fit for your budget and feature requirements.