All apps below have a permanent free plan — not just a trial. Install and use core features at no cost, with the option to upgrade for more power.
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See all FAQ & Knowledge Base appsFrequently Asked Questions
Are these faq & knowledge base apps really free?
All 0 apps listed here have a free plan — meaning you can install and use core features at no cost. Some offer additional paid tiers with more advanced features or higher usage limits, but the free tier has no monthly fee.
What's the best free faq & knowledge base app for Shopify?
Browse the list above — all apps are ranked by real store adoption data from enterprise Shopify stores.
What's the difference between a free trial and a free plan?
A free trial gives you full access for a limited time (typically 7–30 days), after which you must pay. A free plan lets you use the app indefinitely at no cost, though with feature or usage limits. All apps on this page offer a free plan, not just a trial.
Can I switch to a paid plan later?
Yes. Every app here lets you upgrade to a paid plan when you need more features, contacts, or usage. You keep your data and settings when upgrading — there's no reinstallation needed.
How do these free apps compare to paid faq & knowledge base apps?
Paid apps typically offer higher limits, advanced automation, and dedicated support. Free apps are a great starting point while you validate your store's needs.
Free apps by category
All FAQ & Knowledge Base apps
See paid and free faq & knowledge base apps, ranked by adoption.
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