All apps below have a permanent free plan — not just a trial. Install and use core features at no cost, with the option to upgrade for more power.
Connect with customers on WhatsApp directly from your Shopify store. Send order updates, answer questions, and drive sales through messaging.
It is hard to create original content for your stores, browsers make it very easy to download and the next thing you know, someone else is using yo...
La app Mercado Pago Antifraude Plus proporciona más información sobre el comportamiento de compra de tus clientes en pagos con tarjetas de crédito ...
Many Chat, Facebook messenger, FAQ with abandoned cart etc
Clarity is a free user behavior tool that helps you understand how users are interacting with your website through AI analytics, session replays, and heatmaps
Don't sort collections on Shopify without Sort'd. Save time & increase sales with Drag & Drop, Automations, analytics, A/B testing, visual merchandising & more
trust badges shopify, shopify trust badges, trustedsite, trust badge master
Ab 2026 ist der EU-Widerrufsbutton Pflicht. Integriere den gesetzlich vorgeschriebenen Widerrufsprozess mit Button, Formular und Bestätigungs-Mail in Minuten.
Accurately track Facebook Ads conversions via a 1-click install of Facebook pixel & Meta Pixel using Conversion API
Automatically back up your Shopify store and quickly restore products, themes, and customer data. Undo unwanted changes with one click.
Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messeng...
Send transactional emails directly from Shopify Flow. Automate emails for orders, customers, and events with personalized templates with your own email / SMTP
Frequently Asked Questions
Are these customer support apps really free?
All 13 apps listed here have a free plan — meaning you can install and use core features at no cost. Some offer additional paid tiers with more advanced features or higher usage limits, but the free tier has no monthly fee.
What's the best free customer support app for Shopify?
SL: WhatsApp Chat + Marketing is the most widely adopted free customer support app on Shopify based on real store data. It's used by 29.0% of enterprise Shopify stores.
What's the difference between a free trial and a free plan?
A free trial gives you full access for a limited time (typically 7–30 days), after which you must pay. A free plan lets you use the app indefinitely at no cost, though with feature or usage limits. All apps on this page offer a free plan, not just a trial.
Can I switch to a paid plan later?
Yes. Every app here lets you upgrade to a paid plan when you need more features, contacts, or usage. You keep your data and settings when upgrading — there's no reinstallation needed.
How do these free apps compare to paid customer support apps?
Paid customer support apps like SL: WhatsApp Chat + Marketing offer more advanced features, higher limits, and priority support. Free apps are ideal for new stores testing the category before committing to a paid tool.
Free apps by category
All Customer Support apps
See paid and free customer support apps, ranked by adoption.
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