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Apps/Compare/Loox ‑ Product Reviews App vs Zendesk

Loox ‑ Product Reviews App vs Zendesk: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Multi-channel app for your store.

Loox ‑ Product Reviews App icon

Loox ‑ Product Reviews App

Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesse

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VS
Zendesk icon

Zendesk

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

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Loox ‑ Product Reviews App
Metric
Zendesk
4.9
Rating
4.7
24
Reviews
1,214
3.86%
Top Store Adoption
4.59%
Yes
Free Plan
Yes
$49.99
Starting Price
$55
$299.99
Max Price
$150
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Loox ‑ Product Reviews App or Zendesk?

Both Loox ‑ Product Reviews App and Zendesk are strong choices for Multi-channel. They have similar ratings and adoption rates, so your choice should depend on your specific needs, budget, and the features most important to your store.

Is Loox ‑ Product Reviews App or Zendesk more affordable?

Both Loox ‑ Product Reviews App and Zendesk offer free plans, making them accessible for stores on a budget. Loox ‑ Product Reviews App starts at $49.99/month for paid plans, while Zendesk starts at $55/month.

Which app do more Shopify stores use: Loox ‑ Product Reviews App or Zendesk?

Zendesk has higher adoption among top-performing Shopify stores at 4.59%, compared to Loox ‑ Product Reviews App's 3.86%. Zendesk also has 1,214 reviews vs Loox ‑ Product Reviews App's 24 reviews.

The Verdict

Both apps are evenly matched. Your choice should depend on your specific needs and preferences.

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