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Apps/Compare/Loox ‑ Visual Product Reviews vs Zendesk

Loox ‑ Visual Product Reviews vs Zendesk: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.

Loox ‑ Visual Product Reviews wins on more metrics
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Loox ‑ Visual Product Reviews

Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesse

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VS
Z

Zendesk

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

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Loox ‑ Visual Product Reviews
Metric
Zendesk
4.8
Rating
3.2
24
Reviews
180
0%
Top Store Adoption
0%
Yes
Free Plan
No
$12.99
Starting Price
$19
$299.99
Max Price
$249
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Loox ‑ Visual Product Reviews or Zendesk?

Based on our analysis, Loox ‑ Visual Product Reviews comes out ahead. Loox ‑ Visual Product Reviews has a higher rating (4.8 vs 3.2), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.

Is Loox ‑ Visual Product Reviews or Zendesk more affordable?

Loox ‑ Visual Product Reviews is more affordable as it offers a free plan. Zendesk starts at $19/month with no free tier available.

Which app do more Shopify stores use: Loox ‑ Visual Product Reviews or Zendesk?

Both Loox ‑ Visual Product Reviews and Zendesk have similar adoption rates (0%) among top Shopify stores. Loox ‑ Visual Product Reviews has 24 reviews while Zendesk has 180 reviews.

The Verdict

Based on our analysis, Loox ‑ Visual Product Reviews comes out ahead on more metrics.

Choose Loox ‑ Visual Product Reviews if:

  • • You prioritize higher ratings
  • • You want lower starting prices
  • • You need a free plan
  • Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesse

Choose Zendesk if:

  • This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to lea...

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