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Apps/Compare/Loox ‑ Product Reviews App vs Tidio

Loox ‑ Product Reviews App vs Tidio: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Multi-channel app for your store.

Loox ‑ Product Reviews App wins on more metrics
Loox ‑ Product Reviews App icon

Loox ‑ Product Reviews App

Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesse

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VS
Tidio icon

Tidio

Live chat, chatbots, and helpdesk for real-time customer support

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Loox ‑ Product Reviews App
Metric
Tidio
4.9
Rating
4.7
24
Reviews
1,900
3.86%
Top Store Adoption
2.68%
Yes
Free Plan
Yes
$49.99
Starting Price
$0
$299.99
Max Price
$499
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Loox ‑ Product Reviews App or Tidio?

Based on our analysis, Loox ‑ Product Reviews App comes out ahead. Loox ‑ Product Reviews App has a higher rating (4.9 vs 4.7), higher adoption among top stores (3.86% vs 2.68%). However, the best choice depends on your specific needs, budget, and store requirements.

Is Loox ‑ Product Reviews App or Tidio more affordable?

Both Loox ‑ Product Reviews App and Tidio offer free plans, making them accessible for stores on a budget. Loox ‑ Product Reviews App starts at $49.99/month for paid plans, while Tidio starts at $0/month.

Which app do more Shopify stores use: Loox ‑ Product Reviews App or Tidio?

Loox ‑ Product Reviews App has higher adoption among top-performing Shopify stores at 3.86%, compared to Tidio's 2.68%. Loox ‑ Product Reviews App also has 24 reviews vs Tidio's 1,900 reviews.

The Verdict

Based on our analysis, Loox ‑ Product Reviews App comes out ahead on more metrics.

Choose Loox ‑ Product Reviews App if:

  • • You prioritize higher ratings
  • • You want what top stores use
  • Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesse

Choose Tidio if:

  • • You want lower starting prices
  • Live chat, chatbots, and helpdesk for real-time customer support

Still not sure?

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