Loox ‑ Visual Product Reviews vs Tidio: Which Is Better for Shopify? (2026)
Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.
Loox ‑ Visual Product Reviews
Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesse
View detailsFrequently Asked Questions
Which is better: Loox ‑ Visual Product Reviews or Tidio?
Based on our analysis, Loox ‑ Visual Product Reviews comes out ahead. Loox ‑ Visual Product Reviews has a higher rating (4.8 vs 4.7). However, the best choice depends on your specific needs, budget, and store requirements.
Is Loox ‑ Visual Product Reviews or Tidio more affordable?
Both Loox ‑ Visual Product Reviews and Tidio offer free plans, making them accessible for stores on a budget. Loox ‑ Visual Product Reviews starts at $12.99/month for paid plans, while Tidio starts at $0/month.
Which app do more Shopify stores use: Loox ‑ Visual Product Reviews or Tidio?
Both Loox ‑ Visual Product Reviews and Tidio have similar adoption rates (0%) among top Shopify stores. Loox ‑ Visual Product Reviews has 24 reviews while Tidio has 1,900 reviews.
The Verdict
Based on our analysis, Loox ‑ Visual Product Reviews comes out ahead on more metrics.
Choose Loox ‑ Visual Product Reviews if:
- • You prioritize higher ratings
- • Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesse
Choose Tidio if:
- • You want lower starting prices
- • Live chat, chatbots, and helpdesk for real-time customer support
Other Live Chat Comparisons
Learn More About Loox ‑ Visual Product Reviews
Learn More About Tidio
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