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Tidio

Free plan7-day trial

Live chat, chatbots, and helpdesk for real-time customer support

4.7(1,900 reviews)
|by Tidio|Updated 3w ago
0%
of top stores use this app
1.46%
Overall adoption
enterprise
Typical store tier
View in App Store Apps Used With TidioView stores using Tidio →

About Tidio

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Is Tidio Worth It?

Worth Trying

Tidio has a strong 4.7/5 rating but hasn't yet reached dominant market share. Worth evaluating against alternatives for your specific needs.

Usage Insights

Who uses Tidio? Data from 1,417 detected stores.

Revenue Distribution

Across 1,417 detected stores

Top Industries

Industries using Tidio

Who Uses Tidio

Based on 1,417 stores in our database: 6% are enterprise-level stores ($10M+ revenue), and most common in apparel and home & garden.

Browse stores using Tidio

Commonly Used With

Apps frequently installed alongside Tidio by successful stores

Klaviyo icon
Klaviyo
49% of stores using Tidio also use this
49%
co-occurrence
TrustShop: Product Reviews icon
TrustShop: Product Reviews
34% of stores using Tidio also use this
34%
co-occurrence
Shop icon
Shop
26% of stores using Tidio also use this
26%
co-occurrence
Geolocation icon
Geolocation
20% of stores using Tidio also use this
20%
co-occurrence
instafeed icon
instafeed
20% of stores using Tidio also use this
20%
co-occurrence
View full stack analysis for Tidio

Popular Live Chat Comparisons

Tidio vs GorgiasTidio vs ZendeskGorgias vs Zendesk

Frequently Asked Questions

How much does Tidio cost?

Tidio offers a free plan. Paid plans start at $0/month. A 7-day free trial is available to test the app before committing.

Does Tidio have a free plan or trial?

Yes, Tidio offers both a free plan and a 7-day free trial for paid plans. You can start with the free tier and upgrade when you need more features.

How popular is Tidio among Shopify stores?

Tidio is used by 0% of top-performing Shopify stores, making it one of the most widely adopted live chat apps. It has a 4.7/5 rating from 1,900 reviews on the Shopify App Store.

Is Tidio good for small Shopify stores?

Tidio is most commonly adopted by large enterprise stores generating $10M+ in annual revenue, based on real usage data from our store database. Smaller stores can still use it, but should compare pricing carefully as costs often scale with revenue or order volume.

What apps work well with Tidio?

The most commonly paired apps with Tidio are Klaviyo (49%), TrustShop: Product Reviews (34%), Shop (26%). These combinations are based on real co-occurrence data from live Shopify stores.

Tidio vs Gorgias: which should I choose?

Tidio (0% adoption, 4.7/5) and Gorgias (0% adoption, 4.4/5) are closely matched. Tidio has a ratings advantage while Gorgias leads on adoption. Trial both if possible.

Explore More

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App Details

Category
Live Chat
Pricing
freemium
Free Trial
7 days
Best For
enterprise stores

Tags

live chatchatbotaisupport

Alternatives

Gorgias icon
Gorgias
0% adoption
Compare
Zendesk icon
Zendesk
0% adoption
Compare
See all alternatives
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