Connect with customers on WhatsApp directly from your Shopify store. Send order updates, answer questions, and drive sales through messaging.
View detailsFrequently Asked Questions
Which is better: Klaviyo or WhatsApp?
Based on our analysis, WhatsApp comes out ahead. WhatsApp has a higher rating (5.0 vs 4.6). However, the best choice depends on your specific needs, budget, and store requirements.
Is Klaviyo or WhatsApp more affordable?
Both Klaviyo and WhatsApp offer free plans, making them accessible for stores on a budget. Klaviyo starts at $0/month for paid plans, while WhatsApp starts at $0/month.
Which app do more Shopify stores use: Klaviyo or WhatsApp?
Both Klaviyo and WhatsApp have similar adoption rates (0%) among top Shopify stores. Klaviyo has 2,800 reviews while WhatsApp has 2,232 reviews.
The Verdict
Based on our analysis, WhatsApp comes out ahead on more metrics.
Choose Klaviyo if:
- • Email, SMS, and more — owned marketing channels for ecommerce growth
Choose WhatsApp if:
- • You prioritize higher ratings
- • Connect with customers on WhatsApp directly from your Shopify store. Send order updates, answer questions, and drive sales through messaging.
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Learn More About Klaviyo
Learn More About WhatsApp
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