Gorgias vs REVIEWS.io Product Reviews App: Which Is Better for Shopify? (2026)
Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Live Chat app for your store.
REVIEWS.io Product Reviews App
Upgrade your Shopify experience with Reviews.io. Trusted product reviews app to elevate customer engagement and build brand credibility.
View detailsFrequently Asked Questions
Which is better: Gorgias or REVIEWS.io Product Reviews App?
Based on our analysis, REVIEWS.io Product Reviews App comes out ahead. REVIEWS.io Product Reviews App has a higher rating (5.0 vs 4.4), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.
Is Gorgias or REVIEWS.io Product Reviews App more affordable?
REVIEWS.io Product Reviews App is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.
Which app do more Shopify stores use: Gorgias or REVIEWS.io Product Reviews App?
Gorgias has higher adoption among top-performing Shopify stores at 8.1%, compared to REVIEWS.io Product Reviews App's 1.17%. Gorgias also has 720 reviews vs REVIEWS.io Product Reviews App's 0 reviews.
The Verdict
Based on our analysis, REVIEWS.io Product Reviews App comes out ahead on more metrics.
Choose Gorgias if:
- • You want lower starting prices
- • You want what top stores use
- • Customer support helpdesk that turns your support into a profit center
Choose REVIEWS.io Product Reviews App if:
- • You prioritize higher ratings
- • You need a free plan
- • Upgrade your Shopify experience with Reviews.io. Trusted product reviews app to elevate customer engagement and build brand credibility.
Other Live Chat Comparisons
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