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Gorgias vs Octane AI: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Live Chat app for your store.

Gorgias icon

Gorgias

Customer support helpdesk that turns your support into a profit center

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VS
Octane AI icon

Octane AI

Boost sales with AI-powered product quizzes and Facebook Messenger marketing

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Gorgias
Metric
Octane AI
4.4
Rating
4.8
720
Reviews
320
8.1%
Top Store Adoption
1.25%
No
Free Plan
No
$10
Starting Price
$50
$900
Max Price
$500
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Gorgias or Octane AI?

Both Gorgias and Octane AI are strong choices for Live Chat. They have similar ratings and adoption rates, so your choice should depend on your specific needs, budget, and the features most important to your store.

Is Gorgias or Octane AI more affordable?

Gorgias is more affordable, starting at $10/month compared to Octane AI's $50/month. Neither offers a free plan.

Which app do more Shopify stores use: Gorgias or Octane AI?

Gorgias has higher adoption among top-performing Shopify stores at 8.1%, compared to Octane AI's 1.25%. Gorgias also has 720 reviews vs Octane AI's 320 reviews.

The Verdict

Both apps are evenly matched. Your choice should depend on your specific needs and preferences.

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Learn More About Gorgias

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Learn More About Octane AI

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