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Apps/Compare/Gorgias vs Wyllo

Gorgias vs Wyllo: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Live Chat app for your store.

Wyllo wins on more metrics
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Gorgias

Customer support helpdesk that turns your support into a profit center

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VS
Wyllo icon

Wyllo

NoFraud is fraud protection leader for eCommerce and revenue protection. We eliminate chargebacks while approving more orders, including Shopify subsc

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Gorgias
Metric
Wyllo
4.4
Rating
4.9
720
Reviews
1,372
8.1%
Top Store Adoption
1.27%
No
Free Plan
Yes
$10
Starting Price
$50
$900
Max Price
$2000
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Gorgias or Wyllo?

Based on our analysis, Wyllo comes out ahead. Wyllo has a higher rating (4.9 vs 4.4), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.

Is Gorgias or Wyllo more affordable?

Wyllo is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.

Which app do more Shopify stores use: Gorgias or Wyllo?

Gorgias has higher adoption among top-performing Shopify stores at 8.1%, compared to Wyllo's 1.27%. Gorgias also has 720 reviews vs Wyllo's 1,372 reviews.

The Verdict

Based on our analysis, Wyllo comes out ahead on more metrics.

Choose Gorgias if:

  • • You want lower starting prices
  • • You want what top stores use
  • Customer support helpdesk that turns your support into a profit center

Choose Wyllo if:

  • • You prioritize higher ratings
  • • You need a free plan
  • NoFraud is fraud protection leader for eCommerce and revenue protection. We eliminate chargebacks while approving more orders, including Shopify subsc

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