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Apps/Compare/Gorgias vs Lucky Orange

Gorgias vs Lucky Orange: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.

Lucky Orange wins on more metrics
G

Gorgias

Customer support helpdesk that turns your support into a profit center

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VS
L

Lucky Orange

See every click, tap and scroll with Lucky Orange heatmaps and session replay for Shopify. Fix friction, cut cart abandonment and lift sales—free 7-da

View details
Gorgias
Metric
Lucky Orange
4.4
Rating
4.6
720
Reviews
1,800
0%
Top Store Adoption
0%
No
Free Plan
Yes
$10
Starting Price
$0
$900
Max Price
$99
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Gorgias or Lucky Orange?

Based on our analysis, Lucky Orange comes out ahead. Lucky Orange has a higher rating (4.6 vs 4.4), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.

Is Gorgias or Lucky Orange more affordable?

Lucky Orange is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.

Which app do more Shopify stores use: Gorgias or Lucky Orange?

Both Gorgias and Lucky Orange have similar adoption rates (0%) among top Shopify stores. Gorgias has 720 reviews while Lucky Orange has 1,800 reviews.

The Verdict

Based on our analysis, Lucky Orange comes out ahead on more metrics.

Choose Gorgias if:

  • Customer support helpdesk that turns your support into a profit center

Choose Lucky Orange if:

  • • You prioritize higher ratings
  • • You want lower starting prices
  • • You need a free plan
  • See every click, tap and scroll with Lucky Orange heatmaps and session replay for Shopify. Fix friction, cut cart abandonment and lift sales—free 7-da

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