Gorgias vs Lucky Orange Heatmaps & Replay: Which Is Better for Shopify? (2026)
Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Live Chat app for your store.
Lucky Orange Heatmaps & Replay
See every click, tap and scroll with Lucky Orange heatmaps and session replay for Shopify. Fix friction, cut cart abandonment and lift sales—free 7-da
View detailsFrequently Asked Questions
Which is better: Gorgias or Lucky Orange Heatmaps & Replay?
Based on our analysis, Lucky Orange Heatmaps & Replay comes out ahead. Lucky Orange Heatmaps & Replay has a higher rating (4.6 vs 4.4), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.
Is Gorgias or Lucky Orange Heatmaps & Replay more affordable?
Lucky Orange Heatmaps & Replay is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.
Which app do more Shopify stores use: Gorgias or Lucky Orange Heatmaps & Replay?
Gorgias has higher adoption among top-performing Shopify stores at 8.1%, compared to Lucky Orange Heatmaps & Replay's 3.5%. Gorgias also has 720 reviews vs Lucky Orange Heatmaps & Replay's 1,563 reviews.
The Verdict
Based on our analysis, Lucky Orange Heatmaps & Replay comes out ahead on more metrics.
Choose Gorgias if:
- • You want what top stores use
- • Customer support helpdesk that turns your support into a profit center
Choose Lucky Orange Heatmaps & Replay if:
- • You prioritize higher ratings
- • You want lower starting prices
- • You need a free plan
- • See every click, tap and scroll with Lucky Orange heatmaps and session replay for Shopify. Fix friction, cut cart abandonment and lift sales—free 7-da
Other Live Chat Comparisons
Learn More About Gorgias
Learn More About Lucky Orange Heatmaps & Replay
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