Gorgias vs Loox ‑ Visual Product Reviews: Which Is Better for Shopify? (2026)
Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.
Loox ‑ Visual Product Reviews
Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesse
View detailsFrequently Asked Questions
Which is better: Gorgias or Loox ‑ Visual Product Reviews?
Based on our analysis, Loox ‑ Visual Product Reviews comes out ahead. Loox ‑ Visual Product Reviews has a higher rating (4.8 vs 4.4), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.
Is Gorgias or Loox ‑ Visual Product Reviews more affordable?
Loox ‑ Visual Product Reviews is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.
Which app do more Shopify stores use: Gorgias or Loox ‑ Visual Product Reviews?
Both Gorgias and Loox ‑ Visual Product Reviews have similar adoption rates (0%) among top Shopify stores. Gorgias has 720 reviews while Loox ‑ Visual Product Reviews has 24 reviews.
The Verdict
Based on our analysis, Loox ‑ Visual Product Reviews comes out ahead on more metrics.
Choose Gorgias if:
- • You want lower starting prices
- • Customer support helpdesk that turns your support into a profit center
Choose Loox ‑ Visual Product Reviews if:
- • You prioritize higher ratings
- • You need a free plan
- • Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesse
Other Live Chat Comparisons
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