Gorgias vs Klaviyo: Email Marketing & SMS: Which Is Better for Shopify? (2026)
Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Live Chat app for your store.
Klaviyo: Email Marketing & SMS
Klaviyo is a leading email and sms marketing app for Shopify. Improve your marketing ROI with our templates to deliver personalized email and sms camp
View detailsFrequently Asked Questions
Which is better: Gorgias or Klaviyo: Email Marketing & SMS?
Based on our analysis, Klaviyo: Email Marketing & SMS comes out ahead. Klaviyo: Email Marketing & SMS has a higher rating (4.7 vs 4.4), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.
Is Gorgias or Klaviyo: Email Marketing & SMS more affordable?
Klaviyo: Email Marketing & SMS is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.
Which app do more Shopify stores use: Gorgias or Klaviyo: Email Marketing & SMS?
Gorgias has higher adoption among top-performing Shopify stores at 8.1%, compared to Klaviyo: Email Marketing & SMS's 0.01%. Gorgias also has 720 reviews vs Klaviyo: Email Marketing & SMS's 3,737 reviews.
The Verdict
Based on our analysis, Klaviyo: Email Marketing & SMS comes out ahead on more metrics.
Choose Gorgias if:
- • You want lower starting prices
- • You want what top stores use
- • Customer support helpdesk that turns your support into a profit center
Choose Klaviyo: Email Marketing & SMS if:
- • You prioritize higher ratings
- • You need a free plan
- • Klaviyo is a leading email and sms marketing app for Shopify. Improve your marketing ROI with our templates to deliver personalized email and sms camp
Other Live Chat Comparisons
Learn More About Gorgias
Learn More About Klaviyo: Email Marketing & SMS
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