VS
Gorgias
Metric
Klaviyo
4.4
Rating
4.6
720
Reviews
2,800
8.1%
Top Store Adoption
35.08%
No
Free Plan
Yes
$10
Starting Price
$0
$900
Max Price
$2000
Yes
Free Trial
No
Frequently Asked Questions
Which is better: Gorgias or Klaviyo?
Based on our analysis, Klaviyo comes out ahead. Klaviyo has a higher rating (4.6 vs 4.4), higher adoption among top stores (35.08% vs 8.1%), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.
Is Gorgias or Klaviyo more affordable?
Klaviyo is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.
Which app do more Shopify stores use: Gorgias or Klaviyo?
Klaviyo has higher adoption among top-performing Shopify stores at 35.08%, compared to Gorgias's 8.1%. Klaviyo also has 2,800 reviews vs Gorgias's 720 reviews.
The Verdict
Based on our analysis, Klaviyo comes out ahead on more metrics.
Choose Gorgias if:
- • Customer support helpdesk that turns your support into a profit center
Choose Klaviyo if:
- • You prioritize higher ratings
- • You want lower starting prices
- • You need a free plan
- • You want what top stores use
- • Email, SMS, and more — owned marketing channels for ecommerce growth
Other Live Chat Comparisons
Learn More About Gorgias
Learn More About Klaviyo
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