VS
Gorgias
Metric
Justuno
4.4
Rating
4.6
720
Reviews
2,100
8.1%
Top Store Adoption
1.66%
No
Free Plan
Yes
$10
Starting Price
$0
$900
Max Price
$499
Yes
Free Trial
Yes
Frequently Asked Questions
Which is better: Gorgias or Justuno?
Based on our analysis, Justuno comes out ahead. Justuno has a higher rating (4.6 vs 4.4), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.
Is Gorgias or Justuno more affordable?
Justuno is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.
Which app do more Shopify stores use: Gorgias or Justuno?
Gorgias has higher adoption among top-performing Shopify stores at 8.1%, compared to Justuno's 1.66%. Gorgias also has 720 reviews vs Justuno's 2,100 reviews.
The Verdict
Based on our analysis, Justuno comes out ahead on more metrics.
Choose Gorgias if:
- • You want what top stores use
- • Customer support helpdesk that turns your support into a profit center
Choose Justuno if:
- • You prioritize higher ratings
- • You want lower starting prices
- • You need a free plan
- • Conversion marketing and lead capture through smart pop-ups and targeted offers
Other Live Chat Comparisons
Learn More About Gorgias
Learn More About Justuno
Still not sure?
Get a personalized recommendation based on your store's specific needs.
Get Free Recommendation