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Apps/Compare/Gorgias vs Justuno

Gorgias vs Justuno: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Live Chat app for your store.

Justuno wins on more metrics
G

Gorgias

Customer support helpdesk that turns your support into a profit center

View details
VS
J

Justuno

Conversion marketing and lead capture through smart pop-ups and targeted offers

View details
Gorgias
Metric
Justuno
4.4
Rating
4.6
720
Reviews
2,100
0%
Top Store Adoption
0%
No
Free Plan
Yes
$10
Starting Price
$0
$900
Max Price
$499
Yes
Free Trial
Yes

Frequently Asked Questions

Which is better: Gorgias or Justuno?

Based on our analysis, Justuno comes out ahead. Justuno has a higher rating (4.6 vs 4.4), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.

Is Gorgias or Justuno more affordable?

Justuno is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.

Which app do more Shopify stores use: Gorgias or Justuno?

Both Gorgias and Justuno have similar adoption rates (0%) among top Shopify stores. Gorgias has 720 reviews while Justuno has 2,100 reviews.

The Verdict

Based on our analysis, Justuno comes out ahead on more metrics.

Choose Gorgias if:

  • Customer support helpdesk that turns your support into a profit center

Choose Justuno if:

  • • You prioritize higher ratings
  • • You want lower starting prices
  • • You need a free plan
  • Conversion marketing and lead capture through smart pop-ups and targeted offers

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