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Gorgias vs Judge.me: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Live Chat app for your store.

Judge.me wins on more metrics
Gorgias icon

Gorgias

Customer support helpdesk that turns your support into a profit center

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VS
Judge.me icon

Judge.me

Send unlimited, automatic review requests via email, SMS, and push. Display stars and reviews on storefront, share reviews on social media and Google

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Gorgias
Metric
Judge.me
4.4
Rating
5.0
720
Reviews
28,000
8.1%
Top Store Adoption
11.32%
No
Free Plan
Yes
$10
Starting Price
$0
$900
Max Price
$15
Yes
Free Trial
No

Frequently Asked Questions

Which is better: Gorgias or Judge.me?

Based on our analysis, Judge.me comes out ahead. Judge.me has a higher rating (5.0 vs 4.4), higher adoption among top stores (11.32% vs 8.1%), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.

Is Gorgias or Judge.me more affordable?

Judge.me is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.

Which app do more Shopify stores use: Gorgias or Judge.me?

Judge.me has higher adoption among top-performing Shopify stores at 11.32%, compared to Gorgias's 8.1%. Judge.me also has 28,000 reviews vs Gorgias's 720 reviews.

The Verdict

Based on our analysis, Judge.me comes out ahead on more metrics.

Choose Gorgias if:

  • Customer support helpdesk that turns your support into a profit center

Choose Judge.me if:

  • • You prioritize higher ratings
  • • You want lower starting prices
  • • You need a free plan
  • • You want what top stores use
  • Send unlimited, automatic review requests via email, SMS, and push. Display stars and reviews on storefront, share reviews on social media and Google

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