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Fera vs Tidio: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Reviews & Social Proof app for your store.

Fera wins on more metrics
F

Fera

Collect, manage, and display verified photo & video reviews to build customer trust and boost social proof for your Shopify store.

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VS
T

Tidio

Live chat, chatbots, and helpdesk for real-time customer support

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Fera
Metric
Tidio
4.9
Rating
4.7
6,200
Reviews
1,900
0%
Top Store Adoption
0%
Yes
Free Plan
Yes
$0
Starting Price
$0
$199
Max Price
$499
No
Free Trial
Yes

Frequently Asked Questions

Which is better: Fera or Tidio?

Based on our analysis, Fera comes out ahead. Fera has a higher rating (4.9 vs 4.7). However, the best choice depends on your specific needs, budget, and store requirements.

Is Fera or Tidio more affordable?

Both Fera and Tidio offer free plans, making them accessible for stores on a budget. Fera starts at $0/month for paid plans, while Tidio starts at $0/month.

Which app do more Shopify stores use: Fera or Tidio?

Both Fera and Tidio have similar adoption rates (0%) among top Shopify stores. Fera has 6,200 reviews while Tidio has 1,900 reviews.

The Verdict

Based on our analysis, Fera comes out ahead on more metrics.

Choose Fera if:

  • • You prioritize higher ratings
  • Collect, manage, and display verified photo & video reviews to build customer trust and boost social proof for your Shopify store.

Choose Tidio if:

  • Live chat, chatbots, and helpdesk for real-time customer support

Other Reviews & Social Proof Comparisons

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