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Apps/Compare/17TRACK Order Tracking vs Gorgias

17TRACK Order Tracking vs Gorgias: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Multi-channel app for your store.

17TRACK Order Tracking wins on more metrics
17TRACK Order Tracking icon

17TRACK Order Tracking

Automate order tracking and returns management to reduce costs, retain more revenue, and drive customer loyalty with a seamless post-purchase experien

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VS
Gorgias icon

Gorgias

Customer support helpdesk that turns your support into a profit center

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17TRACK Order Tracking
Metric
Gorgias
5.0
Rating
4.4
2,563
Reviews
720
1.19%
Top Store Adoption
8.1%
Yes
Free Plan
No
$1
Starting Price
$10
$470
Max Price
$900
No
Free Trial
Yes

Frequently Asked Questions

Which is better: 17TRACK Order Tracking or Gorgias?

Based on our analysis, 17TRACK Order Tracking comes out ahead. 17TRACK Order Tracking has a higher rating (5.0 vs 4.4), a free plan available. However, the best choice depends on your specific needs, budget, and store requirements.

Is 17TRACK Order Tracking or Gorgias more affordable?

17TRACK Order Tracking is more affordable as it offers a free plan. Gorgias starts at $10/month with no free tier available.

Which app do more Shopify stores use: 17TRACK Order Tracking or Gorgias?

Gorgias has higher adoption among top-performing Shopify stores at 8.1%, compared to 17TRACK Order Tracking's 1.19%. Gorgias also has 720 reviews vs 17TRACK Order Tracking's 2,563 reviews.

The Verdict

Based on our analysis, 17TRACK Order Tracking comes out ahead on more metrics.

Choose 17TRACK Order Tracking if:

  • • You prioritize higher ratings
  • • You want lower starting prices
  • • You need a free plan
  • Automate order tracking and returns management to reduce costs, retain more revenue, and drive customer loyalty with a seamless post-purchase experien

Choose Gorgias if:

  • • You want what top stores use
  • Customer support helpdesk that turns your support into a profit center

Still not sure?

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