Ranked by real store adoption — StackDex detects which apps are actively installed on Shopify stores through code analysis. These rankings show actual market preference, not inflated App Store install counts.
Connect with customers on WhatsApp directly from your Shopify store. Send order updates, answer questions, and drive sales through messaging.
It is hard to create original content for your stores, browsers make it very easy to download and the next thing you know, someone else is using yo...
La app Mercado Pago Antifraude Plus proporciona más información sobre el comportamiento de compra de tus clientes en pagos con tarjetas de crédito ...
Many Chat, Facebook messenger, FAQ with abandoned cart etc
Clarity is a free user behavior tool that helps you understand how users are interacting with your website through AI analytics, session replays, and heatmaps
Don't sort collections on Shopify without Sort'd. Save time & increase sales with Drag & Drop, Automations, analytics, A/B testing, visual merchandising & more
trust badges shopify, shopify trust badges, trustedsite, trust badge master
Ab 2026 ist der EU-Widerrufsbutton Pflicht. Integriere den gesetzlich vorgeschriebenen Widerrufsprozess mit Button, Formular und Bestätigungs-Mail in Minuten.
Accurately track Facebook Ads conversions via a 1-click install of Facebook pixel & Meta Pixel using Conversion API
Automatically back up your Shopify store and quickly restore products, themes, and customer data. Undo unwanted changes with one click.
Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messeng...
Send transactional emails directly from Shopify Flow. Automate emails for orders, customers, and events with personalized templates with your own email / SMTP
Free Customer Support apps in this list
3 of the top customer support apps offer a free plan — no monthly fee required.
Frequently Asked Questions
Which customer support app is most used by Shopify stores?
SL: WhatsApp Chat + Marketing is the most widely used customer support app based on StackDex real store detection data. It's installed on 29.0% of stores in our dataset.
How is "trending" different from highest rated?
Trending apps are ranked by actual usage — how many Shopify stores have the app actively installed. Rating is self-reported by merchants, while adoption data shows real market preference. A 4.5-star app used by 15% of stores is more popular than a 5-star app with 0.5% adoption.
How often is this data updated?
Our store adoption data is refreshed regularly through ongoing detection across Shopify stores. The trending rankings reflect what stores are using right now, not historical install counts.
Why do some apps have much higher adoption than others?
Several factors drive high adoption: being available for free, strong word-of-mouth in Shopify communities, featured placement in the App Store, and solving a near-universal need (like reviews or email). The top customer support apps typically address core business requirements that almost every store shares.
Trending by category
Compare Customer Support apps
See the top customer support apps head-to-head with pricing, ratings, and features.
Compare Customer Support appsBrowse all Customer Support apps
Explore the full directory of customer support apps with filters and sorting.
View all Customer Support appsSee what your competitors use
Enter any Shopify store URL to see exactly which customer support app they're running.
Store spy tool