Shop
When you build your business on Shopify, you automatically unlock exclusive access to selling on Shop.
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Connect with customers on WhatsApp directly from your Shopify store. Send order updates, answer questions, and drive sales through messaging.
View detailsFrequently Asked Questions
Which is better: Shop or WhatsApp?
Both Shop and WhatsApp are strong choices for Multi-channel. They have similar ratings and adoption rates, so your choice should depend on your specific needs, budget, and the features most important to your store.
Is Shop or WhatsApp more affordable?
Both Shop and WhatsApp offer free plans, making them accessible for stores on a budget. Shop starts at $0/month for paid plans, while WhatsApp starts at $0/month.
Which app do more Shopify stores use: Shop or WhatsApp?
Shop has higher adoption among top-performing Shopify stores at 18.94%, compared to WhatsApp's 1.29%. Shop also has 169 reviews vs WhatsApp's 2,560 reviews.
The Verdict
Both apps are evenly matched. Your choice should depend on your specific needs and preferences.
Learn More About Shop
Learn More About WhatsApp
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