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Lucky Orange Heatmaps & Replay vs tawk.to Live Chat: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Multi-channel app for your store.

Lucky Orange Heatmaps & Replay icon

Lucky Orange Heatmaps & Replay

See every click, tap and scroll with Lucky Orange heatmaps and session replay for Shopify. Fix friction, cut cart abandonment and lift sales—free 7-da

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VS
tawk.to Live Chat icon

tawk.to Live Chat

Monitor and chat with visitors on your Shopify site with the tawk.to Live Chat app. Be there when they need you with unlimited messaging, ticketing, a

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Lucky Orange Heatmaps & Replay
Metric
tawk.to Live Chat
4.6
Rating
4.7
1,563
Reviews
5,315
3.5%
Top Store Adoption
0.77%
Yes
Free Plan
Yes
$5
Starting Price
—
$854.4
Max Price
—
No
Free Trial
No

Frequently Asked Questions

Which is better: Lucky Orange Heatmaps & Replay or tawk.to Live Chat?

Both Lucky Orange Heatmaps & Replay and tawk.to Live Chat are strong choices for Multi-channel. They have similar ratings and adoption rates, so your choice should depend on your specific needs, budget, and the features most important to your store.

Is Lucky Orange Heatmaps & Replay or tawk.to Live Chat more affordable?

Both Lucky Orange Heatmaps & Replay and tawk.to Live Chat offer free plans, making them accessible for stores on a budget. Lucky Orange Heatmaps & Replay starts at $5/month for paid plans, while tawk.to Live Chat starts at $0/month.

Which app do more Shopify stores use: Lucky Orange Heatmaps & Replay or tawk.to Live Chat?

Lucky Orange Heatmaps & Replay has higher adoption among top-performing Shopify stores at 3.5%, compared to tawk.to Live Chat's 0.77%. Lucky Orange Heatmaps & Replay also has 1,563 reviews vs tawk.to Live Chat's 5,315 reviews.

The Verdict

Both apps are evenly matched. Your choice should depend on your specific needs and preferences.

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Learn More About Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay Details & FeaturesLucky Orange Heatmaps & Replay AlternativesApps Used With Lucky Orange Heatmaps & ReplayStores Using Lucky Orange Heatmaps & Replay

Learn More About tawk.to Live Chat

tawk.to Live Chat Details & Featurestawk.to Live Chat AlternativesApps Used With tawk.to Live ChatStores Using tawk.to Live Chat

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