Shopify Inbox vs Loox ‑ Product Reviews App: Which Is Better for Shopify? (2026)
Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Multi-channel app for your store.
Shopify Inbox
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products ...
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Loox ‑ Product Reviews App
Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesse
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Which is better: Shopify Inbox or Loox ‑ Product Reviews App?
Based on our analysis, Loox ‑ Product Reviews App comes out ahead. Loox ‑ Product Reviews App has a higher rating (4.9 vs 4.8). However, the best choice depends on your specific needs, budget, and store requirements.
Is Shopify Inbox or Loox ‑ Product Reviews App more affordable?
Both Shopify Inbox and Loox ‑ Product Reviews App offer free plans, making them accessible for stores on a budget. Shopify Inbox starts at $0/month for paid plans, while Loox ‑ Product Reviews App starts at $49.99/month.
Which app do more Shopify stores use: Shopify Inbox or Loox ‑ Product Reviews App?
Loox ‑ Product Reviews App has higher adoption among top-performing Shopify stores at 3.86%, compared to Shopify Inbox's 0%. Loox ‑ Product Reviews App also has 24 reviews vs Shopify Inbox's 680 reviews.
The Verdict
Based on our analysis, Loox ‑ Product Reviews App comes out ahead on more metrics.
Choose Shopify Inbox if:
- • You want lower starting prices
- • Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products ...
Choose Loox ‑ Product Reviews App if:
- • You prioritize higher ratings
- • You want what top stores use
- • Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesse
Other Multi-channel Comparisons
Learn More About Shopify Inbox
Learn More About Loox ‑ Product Reviews App
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