Shopify Inbox
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products ...
View detailsLoop Returns & Exchanges
Loop helps 5,000+ Shopify brands manage returns, exchanges, tracking, and the entire post-purchase experience easily and without breaking the bank.
View detailsFrequently Asked Questions
Which is better: Shopify Inbox or Loop Returns & Exchanges?
Based on our analysis, Shopify Inbox comes out ahead. Shopify Inbox has a higher rating (4.8 vs 3.8). However, the best choice depends on your specific needs, budget, and store requirements.
Is Shopify Inbox or Loop Returns & Exchanges more affordable?
Both Shopify Inbox and Loop Returns & Exchanges offer free plans, making them accessible for stores on a budget. Shopify Inbox starts at $0/month for paid plans, while Loop Returns & Exchanges starts at $155/month.
Which app do more Shopify stores use: Shopify Inbox or Loop Returns & Exchanges?
Loop Returns & Exchanges has higher adoption among top-performing Shopify stores at 4.17%, compared to Shopify Inbox's 0%. Loop Returns & Exchanges also has 24 reviews vs Shopify Inbox's 680 reviews.
The Verdict
Based on our analysis, Shopify Inbox comes out ahead on more metrics.
Choose Shopify Inbox if:
- • You prioritize higher ratings
- • You want lower starting prices
- • Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products ...
Choose Loop Returns & Exchanges if:
- • You want what top stores use
- • Loop helps 5,000+ Shopify brands manage returns, exchanges, tracking, and the entire post-purchase experience easily and without breaking the bank.
Other Multi-channel Comparisons
Learn More About Shopify Inbox
Learn More About Loop Returns & Exchanges
Still not sure?
Get a personalized recommendation based on your store's specific needs.
Get Free Recommendation