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Apps/Compare/Convi: AI Chatbot & Live chat vs Lucky Orange Heatmaps & Replay

Convi: AI Chatbot & Live chat vs Lucky Orange Heatmaps & Replay: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 100,000+ Shopify stores to find the best Multi-channel app for your store.

Convi: AI Chatbot & Live chat wins on more metrics
Convi: AI Chatbot & Live chat icon

Convi: AI Chatbot & Live chat

Convi is the ultimate ai shopping assistant & helpdesk chat bot that utilizes AI chat to reduce support tickets by 95% and increase sales by 10%.

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VS
Lucky Orange Heatmaps & Replay icon

Lucky Orange Heatmaps & Replay

See every click, tap and scroll with Lucky Orange heatmaps and session replay for Shopify. Fix friction, cut cart abandonment and lift sales—free 7-da

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Convi: AI Chatbot & Live chat
Metric
Lucky Orange Heatmaps & Replay
4.8
Rating
4.6
1,181
Reviews
1,563
—
Top Store Adoption
3.5%
Yes
Free Plan
Yes
$19
Starting Price
$5
$990
Max Price
$854.4
Yes
Free Trial
No

Frequently Asked Questions

Which is better: Convi: AI Chatbot & Live chat or Lucky Orange Heatmaps & Replay?

Based on our analysis, Convi: AI Chatbot & Live chat comes out ahead. Convi: AI Chatbot & Live chat has a higher rating (4.8 vs 4.6). However, the best choice depends on your specific needs, budget, and store requirements.

Is Convi: AI Chatbot & Live chat or Lucky Orange Heatmaps & Replay more affordable?

Both Convi: AI Chatbot & Live chat and Lucky Orange Heatmaps & Replay offer free plans, making them accessible for stores on a budget. Convi: AI Chatbot & Live chat starts at $19/month for paid plans, while Lucky Orange Heatmaps & Replay starts at $5/month.

Which app do more Shopify stores use: Convi: AI Chatbot & Live chat or Lucky Orange Heatmaps & Replay?

Lucky Orange Heatmaps & Replay has higher adoption among top-performing Shopify stores at 3.5%, compared to Convi: AI Chatbot & Live chat's 0%. Lucky Orange Heatmaps & Replay also has 1,563 reviews vs Convi: AI Chatbot & Live chat's 1,181 reviews.

The Verdict

Based on our analysis, Convi: AI Chatbot & Live chat comes out ahead on more metrics.

Choose Convi: AI Chatbot & Live chat if:

  • • You prioritize higher ratings
  • • Convi is the ultimate ai shopping assistant & helpdesk chat bot that utilizes AI chat to reduce support tickets by 95% and increase sales by 10%.

Choose Lucky Orange Heatmaps & Replay if:

  • • You want lower starting prices
  • • You want what top stores use
  • • See every click, tap and scroll with Lucky Orange heatmaps and session replay for Shopify. Fix friction, cut cart abandonment and lift sales—free 7-da

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