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17TRACK Order Tracking vs tawk.to Live Chat: Which Is Better for Shopify? (2026)

Compare features, pricing, and real adoption data from 50,000+ Shopify stores to find the best Shopify app for your store.

17TRACK Order Tracking wins on more metrics
1

17TRACK Order Tracking

Automate order tracking and returns management to reduce costs, retain more revenue, and drive customer loyalty with a seamless post-purchase experien

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VS
t

tawk.to Live Chat

Monitor and chat with visitors on your Shopify site with the tawk.to Live Chat app. Be there when they need you with unlimited messaging, ticketing, a

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17TRACK Order Tracking
Metric
tawk.to Live Chat
4.9
Rating
4.7
2,297
Reviews
5,200
0%
Top Store Adoption
0%
Yes
Free Plan
Yes
$1
Starting Price
-
$470
Max Price
-
No
Free Trial
No

Frequently Asked Questions

Which is better: 17TRACK Order Tracking or tawk.to Live Chat?

Based on our analysis, 17TRACK Order Tracking comes out ahead. 17TRACK Order Tracking has a higher rating (4.9 vs 4.7). However, the best choice depends on your specific needs, budget, and store requirements.

Is 17TRACK Order Tracking or tawk.to Live Chat more affordable?

Both 17TRACK Order Tracking and tawk.to Live Chat offer free plans, making them accessible for stores on a budget. 17TRACK Order Tracking starts at $1/month for paid plans, while tawk.to Live Chat starts at $0/month.

Which app do more Shopify stores use: 17TRACK Order Tracking or tawk.to Live Chat?

Both 17TRACK Order Tracking and tawk.to Live Chat have similar adoption rates (0%) among top Shopify stores. 17TRACK Order Tracking has 2,297 reviews while tawk.to Live Chat has 5,200 reviews.

The Verdict

Based on our analysis, 17TRACK Order Tracking comes out ahead on more metrics.

Choose 17TRACK Order Tracking if:

  • • You prioritize higher ratings
  • • Automate order tracking and returns management to reduce costs, retain more revenue, and drive customer loyalty with a seamless post-purchase experien

Choose tawk.to Live Chat if:

  • • You want lower starting prices
  • • Monitor and chat with visitors on your Shopify site with the tawk.to Live Chat app. Be there when they need you with unlimited messaging, ticketing, a

Learn More About 17TRACK Order Tracking

17TRACK Order Tracking Details & Features17TRACK Order Tracking AlternativesApps Used With 17TRACK Order TrackingStores Using 17TRACK Order Tracking

Learn More About tawk.to Live Chat

tawk.to Live Chat Details & Featurestawk.to Live Chat AlternativesApps Used With tawk.to Live ChatStores Using tawk.to Live Chat

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